What personal information is collected when I place an order?
We collect your name, email address, billing address, credit card information, and shipping address when you place an order. This is all done via Shopify's secure shopping platform and servers, and we never share this information with anyone.
Also, as you browse washingtonlocalbox.com, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with washingtonlocalbox.com. The techniques our partners employ do not collect personal information such as your name, email address, postal address, or telephone number. You can visit this page to opt out of AdRoll’s and their partners’ targeted advertising.
How this information will be used?
We simply use your contact and billing information to fulfill your order. That's it. We never transfer your information to third party companies.
How can I modify my contact information or opt out of email communications?
If you've signed up for our newsletters but no longer wish to receive them, simply click on the unsubscribe button at the bottom of the email. We manage all our email communications via Klaviyo. If you'd like to change or update any of your information, please feel free to contact us at firstname.lastname@example.org.
What is your return policy?
If you are unhappy with your box for any reason, we are always happy to replace it or issue a refund. Just email us at email@example.com or call us at (206)-910-9988. with your contact information and details on the problem you've experienced. We'll help you get it fixed right away!